Privacy Policy

Effective Date: April 4, 2024

1. Introduction

This Privacy Policy explains how PFLab ("we," "us," or "our") collects, uses, and protects your information when you use our website located at https://pflab.io (the "Website"). We are committed to protecting your privacy in accordance with the laws of the Republic of Korea, including the Personal Information Protection Act (PIPA).

2. Information We Collect

We collect the following types of information:

  • Information You Provide Through the Contact Form: When you use our contact form, we collect the personal information you voluntarily provide, which includes your name, email address, and the content of your message.
  • Non-Personally Identifiable Usage Data: We automatically collect certain information about your visit that does not identify you personally. This includes your IP address, the general path you took to access the Website (e.g., referring website), the time and date of your access, and the specific pages you view on our Website. This information is used for statistical analysis to improve our Website and user experience. This data is aggregated and cannot be used to identify specific individuals.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Contact Form Information: To respond to your inquiries, questions, or comments submitted through the contact form. We will use your name and email address solely for the purpose of communicating with you regarding your message.
  • Usage Data: To analyze website traffic, understand how users interact with our site, monitor performance, and improve the functionality and content of the Website.
  • We will not use your personal information (name, email) for marketing purposes or share it with third parties without your explicit consent, unless required by law.

4. Cookies

We do not use cookies or similar tracking technologies on our Website.

5. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Using SSL encryption for data transmission to and from the Website.
  • Regularly updating our server software and applying security patches.
  • Employing firewalls to prevent unauthorized access.
  • Restricting access to personal information (from the contact form) to authorized personnel who need it to respond to inquiries.

6. Sharing of Information

We do not sell, trade, or rent your personal information to others. We may disclose your information only in the following circumstances:

  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To protect the rights, property, or safety of PFLab, our users, or the public, as required or permitted by law.

7. Data Retention

We will retain the personal information submitted through the contact form (name, email, message) only for as long as necessary to fulfill the purpose for which it was collected (i.e., responding to your inquiry) or as required by applicable laws and regulations. We may delete messages after a reasonable period (e.g., approximately 1 month) unless legally obligated to retain them longer. Non-personally identifiable usage data may be retained for longer periods for statistical analysis.

8. Third-Party Links

The Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Website is not intended for children under the age of 14. We do not knowingly collect personally identifiable information from children under 14. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 14 without verification of parental consent, we will take steps to remove that information from our servers.

10. Your Rights (Under PIPA)

Under the Personal Information Protection Act of South Korea, you have rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to request correction or deletion of your personal information.
  • The right to request the suspension of the processing of your personal information.
  • The right to withdraw your consent (where consent is the basis for processing). To exercise these rights, please contact us using the contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at: contact@pflab.io